Checkout our Range of Silvercross Furniture

 

 

 

RETURNS

 

We are confident that you will be delighted with your purchase. However, if you wish to return the goods then please do so within 7 days of deliv- ery and we will be happy to provide a full refund or exchange.

 

Please note that goods returned must be returned in an unused condition and un- opened in their original packaging in a saleable condition with proof of purchase and the original delivery note. Refunds will normally be processed within 7 working days of the goods being received by us. Unless the goods are faulty or damaged, you will be responsible for the cost of returning the goods to us.

 

Please quote your invoice number, name and address with all returns. When returning goods, we recommend you use a 'signed-for' service, as proof of posting cannot be regarded as proof of receipt. Credit card refunds can only be credited back to the original card that the goods were bought with; if these details are not supplied there may be a delay in your card being re- funded.

 

Our returns policy does not affect your statutory rights as a consumer. Please note that for hygiene reasons we cannot refund or credit washed/used bedding or soft furnishings, unless faulty.

 

Please be certain of your choice before washing or using. Returned goods must be clearly marked "Returns" and posted to:

 

Baby Warehouse (UK) Ltd 19 Fettiplace Road Witney Oxfordshire OX28 5AP

 

Faulty Product: In the unlikely event of you receiving product with a manufacturing default, please return it within 7 days of receipt for an exchange or refund.